Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our services.

Information You Provide

• Email Address: Required for purchase and product delivery
• Payment Information: Processed securely through Stripe (we do not store payment details)
• Communication: Any messages you send to our support team

Information We Collect Automatically

• Usage Data: How you interact with our website and download links
• Device Information: Browser type, IP address, and device identifiers
• Log Data: Access times, pages viewed, and technical errors

2. How We Use Your Information

We use the information we collect to:

• Process your purchase and deliver Your Digital Product
• Send you download links and purchase confirmations
• Provide customer support and respond to your inquiries
• Protect against fraud and unauthorized access
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

Service Providers

• Stripe: Payment processing (subject to Stripe's privacy policy)
• DigitalOcean: File storage and delivery infrastructure
• Email Service: Automated email delivery for download links

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure token-based download links
• Limited access to personal information
• Regular security audits and updates
• Automatic data encryption at rest

5. Data Retention

We retain your information for as long as necessary to:

• Provide customer support for your purchase
• Process refunds within our 30-day guarantee period
• Comply with legal and tax requirements
• Maintain business records for accounting purposes

Typically, we retain purchase records for 7 years as required by tax laws.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may request access to or correction of your personal information by contacting us at noreply@tigerdemy.com.

Data Deletion

You may request deletion of your personal information, subject to legal retention requirements.

Communication Preferences

You may opt out of promotional emails, but we may still send transactional emails related to your purchase.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Prevent fraud and improve security
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. GDPR Compliance (EU Residents)

If you are located in the European Union, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at noreply@tigerdemy.com.

12. CCPA Compliance (California Residents)

California residents have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell personal information to third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: noreply@tigerdemy.com
• Business Name: Tiger Rock Marketing LLC

We will respond to privacy-related inquiries within 30 days.